Return Policy

Please that note all sales are final. Should your package arrived damaged, please contact us within 2 business days of receiving your candle at hello@bydistrict78.com

Candle Membership FAQ

Each membership is for a 3Month period, after 3M you will have to renew your membership. However you can cancel your membership at anytime from your subscription account page. Please contact us via email with any issues at hello@bydistrict78.com

Should your credit card be declined you will be notified via email that your payment option must be updated before your current membership box is shipped out.

Burn Time

The first time you burn your candle, allow it to burn until the whole top is liquid with wax. This will help your candle burn more evenly the next time.

  • Standard Candle 10oz : May burn up to 45 hours or more.

Trim the Wick

Before lighting your candle for the first time, trim the wick to 1/4-inch length. Before each burn thereafter trim the wick to allow the candle to burn more slowly and also avoid black smoke marks around the edge of the glass.

Safety

Never leave a lit candle unattended or allow children to play or light candles. This could be a fire risk. Always place your candle on a level, heat resistant, non-flammable surface away from fabric or drapes. Choose an area free from drafts to avoid uneven burning. Do not place your candle on a marble or glass surface. If the bottom of the hot candle glass comes in contact with a cold material, the glass may crack.